Pre-purchase your London iVenture Card through our official agents or online and you can pick up from our Collection Point in London. Details of the collection point will be printed on your receipt.
Please remember you will be required to bring with you your receipt of purchase and present it to the staff at the Collection Point. Please allow 24 hours for your package to be available for pick up.
Your pre-purchased London iVenture Card can be collected at:
iVenture Redemption and Sales Centre
London SW1A 2JH
What is an City Pass/iVenture Card package?
Each City Pass/ iVenture Card package includes a range of attractions, experiences and popular things to do all on a single smartcard. Each iVenture Card is loaded with one iVenture package which includes entry to a selection of individual experiences such as cruises, tours or attractions. Your choice of experiences varies depending on which package you choose.
Each package provides you with complete flexibility to create your own itinerary and convenience to see the things you want to see when you want. Each Package comes packed with a guide to all participating attractions so all you need to do is show your card and have all the fun!
What are the benefits of an City Pass/ iVenture Card package?
With your iVenture Card package you will receive amazing savings and value whether travelling alone or with your family and friends. Every package offers free admission to large range of attractions and experiences and the convenience of having it combined on one prepaid smartcard.
Does the City Pass/ iVenture Card package come with a guide?
Yes. Every iVenture card package comes with an easy-reference, colour guide with a map which provides details on participating operators including address, contact details and special offers. Operator details do change from time to time, so it is recommended that you view our online list of attractions and operator websites for the most up-to-date information.
Is there an City Pass/ iVenture Card Package for children?
Yes, there is a large range of exciting attractions, which kids will love. Our London iVenture Card packages are available for children aged between 4 and 15. Children who are 16 or older will need an Adult package. Children under the age of 4 may not need to purchase a pass as some locations will let them in without charging admission. We recommend London iVenture Card packages for all children aged 4 and up.
Do you have a family City Pass/ iVenture Card package?
No. There are currently no family packages available and each member of your party will require their own package. However the savings are substantial for family groups too.
How long is the City Pass/ iVenture package valid for?
Unused benefits expire 1 month from the date your card is issued to you.
What time does the London City Pass package run out?
Your London City Pass package is valid for calendar days, not for 24-hour periods. It will run out on the final day of the 5 days duration. If you don’t use the package, unused benefits will expire 6 months from date of card issuance.
Does the City Pass/ iVenture card need to be signed?
Yes. All cardholders need to sign the card – both adults and children. For security purposes we recommend that you sign the card as soon as you receive it. Please note that once signed, no refunds or exchanged can be made.
I have made a purchase on the webpage/app but I am not sure if it has been processed correctly. How can I know it?
If the transaction has been processed correctly, you will receive a confirmation via email. Anyway, if you have coverage problems, do not make the purchase more than once until you receive the confirmation.
I have made a purchase on the webpage/app but I have not received the voucher. What do I have to do?
If you make a purchase and do not receive any email with the vouchers attached, please, contact us in firstname.lastname@example.org and we will send them to you.
Do I need to show ID needed at the attraction or venue?
No. Your iVenture Card is all you need to gain access to the attraction or venue. You will be asked to sign the back of your card before you start to use it. Once you reach your chosen attractions or venues, simply present your card at the admissions point.
Do the iVenture Card packages include all attractions in a city or region?
iVenture Card packages offer entry to a large range of the best attractions and venues available in a city or region. The range for each location varies by package and our range is growing all the time. Up to date information about the attractions in each package can be viewed in the included Attractions tab located in each package page.
Are the attractions or venues open at all times?
Many of our attractions or venues change their operating hours each day and throughout the course of the year. We recommend contacting them directly to confirm their opening times or visiting their websites to confirm details.
Can I return to the same attraction using my iVenture Card?
No. The iVenture Card is designed to show you around the city and see as much as you can, different attractions and experiences.
Do I have to pre-book for any tours?
No. However due to limited availability on selected tours and experiences, we do recommend that you call ahead to reserve your place and we have noted this on these attraction in your easy-reference guide that accompanies your iVenture card package and also on each attraction listing online.
Can I book in advance for any tours?
Some of the attractions and experiences do need to be booked in advance. Phone numbers and booking procedures can be found in your iVenture Card package guide.
Are there any special conditions for the attractions or other venues?
Sometimes special conditions will apply. These may include height restrictions, opening restrictions or holiday supplements to be paid to the operator. Where special conditions apply, they have been noted with the operator listings in your iVenture Card package guide or view each attraction listing for the most up-to-date information.
Can I buy an iVenture Card package as a gift?
Yes. iVenture Card packages are an excellent gift for, kids, friends and relatives. When they start using their iVenture cards, they can simply sign the reverse. Cards are activated at the first time it is used.
Can I purchase an iVenture Card package prior to arrival?
Yes and we recommend it. iVenture Card packages can be purchased at london.city-tour.com.
Looking for a better experience?
Your 24-hour ticket
valid for 48 hours
- for only 2,70£ more
Looking for a better experience?
Your panoramic ticket
valid for 24 hours
- for only 4,50£ more